1 thing that will drive me from a website faster than a bat out of Hell
February 6, 2012 § Leave a comment
So I’ve had a poke around a site and decided I want to get in touch with the company. Sadly, all too often the lack of a contact form makes the decision for me. No longer can I be bothered to copy and paste an email address from a site into my email client.
Time poor? Definitely
Companies losing out on business because they don’t have an easy contact form? Certainly.